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North Face customer service phone number, hours & reviews

Customer care service alert Contact us CHAT Get your question answered quickly. Chat with our team by clicking on the Chat /Virtual Assistant icon on weekdays from 8AM - 6PM. ASK Got a question? Explore our FAQs to find answers to common questions. Can't chat now? Click here to send us a message and we'll get back to you as soon as possible.

North Face customer service phone number, hours & reviews

Total complaints: 24 Resolved complaints: 4 (17%) Unresolved complaints: 20 (83%) Our verdict: With The North Face's very poor resolution rate, careful consideration is needed. Research their service comprehensively, and read up on how they handle customer disputes.

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Mark Johnson, CEO of Loyalty360, spoke with Vanessa Christie, Director of Loyalty and Experiences of The North Face, about the brand's customer loyalty strategy, the new XPLR Pass loyalty program, and how the brand connects emotionally with its customers through experiences.

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The North Face's product quality score is a 3.8 out of 5 as rated by its users and customers. Reviewers from the Marketing, Advertising and Research industry rated The North Face's product the highest. Reviewers from the Aerospace and Aviation industry rated The North Face the lowest at 3.9. Website.

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Wolters Kluwer recognized by NorthFace for 12th consecutive year. The 2023 NorthFace awards recognized AudioDigest, Lippincott Solutions, and Ovid for exceptional customer service, with a Net Promoter Score of 83. Read Press Release.

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CONTACT US Due to high Black Friday volumes, orders are taking 1-2 days longer than usual to be delivered. Complete the following form to send The North Face a message We will respond to your request, comment or question as soon as possible. Fields marked with an asterisk (*) are required to submit this form. Click here for a Warranty request.

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The North Face Outlet Berkeley. The North Face Outlet Berkeley. 1238 Fifth Street. BERKELEY, CA 94710. (510) 526-3530. Monday - Friday. Saturday.

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Call or Text: (888) 863-1968. Need help shopping at The North Face online? Check out our help center or use the form to contact us.

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Call: (877) 992-0111. Need help shopping at The North Face Canada online? Check out our help center or use the form to contact us.

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Are you a guest or received an item as a gift? Be ready with your order number, purchasers last name and visit Order Status to initiate your return. 2. Process your return. 1. Select the item (s) you wish to return. 2. Select the reason for the return. 3. Select your return method. 3. Package your item (s).

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The above tells you that 20.63% of The North Face' s customers fall between ages 45 and 54. This proportion exceeds the baseline — which in this case is the average American online audience.

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The North Face is dedicated to producing high-quality outdoor clothing and equipment that promotes exploration and adventure. We provide a thorough returns policy in order to guarantee that you are happy with your purchase. Within 30 days of your purchase, you may return the item for a refund or exchange if, for any reason, you are not happy with your choice.

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North Face Customer Care Representative Job in Appleton, WI. Easy 1-Click Apply North Face Customer Care Representative Full-Time ($14 - $17) job opening hiring now in Appleton, WI.